We are a company specializing in IT solutions, dedicated to providing quality services and efficient technical support. With over 20 years’ experience in the market, we are qualified to meet the technological needs of companies and individuals. Our commitment is to guarantee customer satisfaction through innovative and personalized solutions.
Opening hours
We are closed on public holidays, Easter Day, Christmas Day and New Year’s Day.
Monday
09:00 - 12:30
14:00 - 19:00
Tuesday
09:00 - 12:30
14:00 - 19:00
Wednesday
09:00 - 12:30
14:00 - 19:00
Thursday
09:00 - 12:30
14:00 - 19:00
Friday
09:00 - 12:30
14:00 - 19:00
Saturday
09:30 - 12:30
How to get there
Rua Alferes Diogo Malafaia, 11A, 4540-117 Arouca, Portugal Get Directions
Under the applicable legislation, the customer has a period of 14 calendar days, counted from the date of receipt of the goods/products, to freely exercise their right to withdraw from the contract with ARC.NET - Equipamentos Informáticos, Lda, provided that the return conditions are duly met. Only returns of new products, without signs of use, in their original sealed packaging, and eligible for return under current legislation will be accepted. The return shipping costs are the customer’s responsibility. To do so, the customer must contact ARC.NET - Equipamentos Informáticos, Lda directly through the available contact channels and then send the products to the following address: Rua Alferes Diogo Malafaia, 11A, 4540-117 Arouca, Portugal. Any refund of the amounts paid may be made through payment methods different from those used in the original purchase, which will be communicated to the customer in due course, without incurring any additional costs and in compliance with the legally established deadlines.
ARC.NET - EQUIPAMENTOS INFORMÁTICOS, LDA. informs that the personal data collected in the context of purchases made through the Arouca Digital platform is processed for the following purposes:
Data Controller: ARC.NET - Equipamentos Informáticos, Lda, as the seller of the products or services purchased on the platform.
Purpose and Legal Basis: The data is processed to manage your order, process the purchase, issue invoices, ensure delivery, and provide customer support. This processing is based on the contractual relationship established with the customer and on compliance with legal obligations.
Sharing with Third Parties: Data may be shared with service providers, such as transport or accounting companies, only to the extent necessary to fulfill delivery or legal obligations.
Retention Period: Data is retained for as long as necessary to manage the order and comply with legal obligations, including tax-related deadlines.
Data Subject Rights: The customer may request access to, correction, deletion, or restriction of the use of their data, or object to its processing, by contacting the available channels on the Arouca Digital platform or by sending a written request to the following address: Rua Alferes Diogo Malafaia, 11A, 4540-117 Arouca, Portugal.
Services
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Offers are based on time, date, and number of customers and may vary as you continue the booking process.
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